Maintain Confluence in Processes and Standards with Knowledge Management and Structuring Information

Organisations and their teams are frequently faced with complex and distributed information, standards and processes for access by teams, which results in inefficiencies and delays. Unstructured information located across multiple Confluence workspaces and pages make it tough for teams to access information when they need it most. This impacts collaboration between teams and can cause delays, for example if you are using Confluence Requirement Management it can be a challenge to maintain lineage between high level and detailed requirements recorded in different pages. Such challenges can contribute to missed requirements or fragmented content, which, in turn, reduces the overall productivity and the effectiveness of the team. Project teams can find it hard to keep alignment between their information.


Project Requirement Management

Requirement Management in a Project needs systematic coordination and documentation of requirements, often from several stakeholders across the organisation in a structured way. High Level requirements need to be recorded and linked to more detailed requirements, which often breakdown further into more detail as the project progresses.

A well-maintained Confluence knowledge base applying hierarchies to your requirements with relationships between high level and the associated detailed requirements, wherever they are stored in Confluence, helps to manage the requirements accurately and ensures a clearer understanding of the requirements among the project teams and stakeholders. Effective Requirements Management throughout a project lifecycle will contribute to effective communication and approval of the content. Using Hierarchies and Relationships for Confluence will enable project teams to structure information from requirements gathering across multiple hierarchies and confluence pages while retaining the lineage from high level to detailed requirements.

Process Documentation

Organisations often need to document and maintain their processes, procedures and activities for their teams to easily access and follow. More and more teams are using Confluence as their information repository which is very effective at structuring content. However, when it comes to documenting a process and the activities, you often want to capture the relationship between process steps, activities, and sometimes other information relating to the activity. This can be complex and spread over multiple pages which is a challenge to maintain and for teams to easily find the required information when they need it.

Hierarchies and Relationships for Confluence enables teams to easily create hierarchies and structure information in confluence to document processes, sub-processes and their associated activities. Custom relationship types can be used to build an end-to-end process view, create multi-level “SIPOCs” with relationships between each process, activity, input and output.

Architecture and Technical Design

Organisations frequently face the task of maintaining and sharing technical or process standards for project or operational teams to apply in their day-to-day activities. Further to this, more and more organizations need to evidence the standards that are being applied. More and more teams are using Confluence as their information repository which is very effective at structuring content. However, when it comes to documenting standards in a way they can be applied by engineers or other operational teams to their day-to-day activities, there are some challenges. Teams need to be able to easily find the relevant standard, and to record how and when it is applied to their work. The lack of traceability back to the standards applied can cause problems down the line when team members want to evidence what was applied, or to use it as a knowledge base.

Hierarchies and Relationships for Confluence enables teams to easily create a hierarchy of organisation standards and then create relationships between their local processes, process measures or delivery activities, and the associated organisation standards. For example, to define non-functional measures for a product, and link these to the associated technical standards recorded in confluence. The use of proper structure, relationships and lineage gives a clear and organized source to information and the related standards required for effective technical and process design.

For more information on how Redstrata Ltd's Hierarchies and Relationships for Confluence page tree structure can help your startup, visit https://www.redstrata.com/

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